Nagara group

Kiyoshi Hikawa Concert Tour 2020-2021

~ Never give up ~

Notice of postponement of performance




"Kiyoshi Hikawa Concert Tour 2020-2021 ~ Never give up ~"

We will guide you to customers who have purchased tickets for the Osaka / Hiroshima performances.



Higashi Osaka performance:

June 6 (Sun) Higashi Osaka City Cultural Creation Center Dream House Large Hall



Hiroshima performance:

June 6th (Tuesday) JMS Aster Plaza Large Hall



May 5 (Friday) Announcing the extension of the state of emergency

In Osaka prefecture, Saturday and Sunday events were requested to be held without spectators.

Postponed the Osaka performanceDue to the schedule of each place,

Hiroshima performance postponedI will.



For the fans who were looking forward to it

We deeply apologize for any inconvenience caused.



The schedule of the transfer performance is as follows.



<Transfer performance>


Higashi Osaka City Cultural Creation Center Dream House Large Hall

2021 years 11 month 30 date (Tuesday)

① Open 13:30 Start 14:00

② Open 17:30 Start 18:00




JMS Aster Plaza Great Hall

2021 years 12 month 2 day (Thursday)

① Open 13:30 Start 14:00

② Open 17:30 Start 18:00




Your ticket will be valid for the transfer performance as it is, so

Please take it carefully.



For customers who cannot attend the transfer performance,

We will refund the ticket.



If you would like a ticket refund,

From June 6th (Friday) to July 4th (Sunday)

Refunds will be accepted at each ticket agency you purchased.



[Guidance about refund]


●Customers who purchased at Hiyoshi Kiyoshi Fan Club

We will send a letter from the fan club.



● Customers who purchased Lawson tickets

[Refund period] 6/4 (Friday) 10:00 to 7/4 (Sunday) 23:59

We will refund directly at Lawson and Ministop stores.

If you have been issued a ticket at Lawson, go to Lawson,

Those who issued tickets at Ministop go to Ministop

Please come to the store with your unused ticket. 

* Customers who have received the delivery will be refunded at the nearest Lawson store.

http://l-tike.com/oc/lt/haraimodoshi/

[Contact by email]

https://l-tike.com/contact/



● Customers purchased at Ticket Pia

[Refund period] 6/4 (Friday) 10:00 to 7/4 (Sunday) 23:59

The refund method varies depending on the ticket receipt method and payment method.

Please check the refund method from the following URL.

http://t.pia.jp/guide/refund.html

[Contact Us]

Please contact us from the help search on the help page of the Ticket Pia site.



● Customers who have purchased e +

[Refund period] 6/4 (Friday) 10:00 to 7/4 (Sunday) 23:59

The refund method varies depending on the ticket receipt method and payment method.

Please check the refund method from the following URL.

http://eplus.jp/refund2/

[Contact Us]

eplus

http://eplus.jp/qa/



● Customers who purchased with CN Play Guide

[Refund period] 6/4 (Friday) 10:00 to 7/4 (Sunday) 22:00

The refund method varies depending on the ticket receipt method and payment method.

Please confirm from the following URL.

https://www.cnplayguide.com/refund-hikawa/

[Contact Us]

CN Play Guide

https://www.cnplayguide.com/toiawase/

0570-08-9999(平日11:00~15:00 土日祝10:00~15:00)



● Customers who purchased at EDION Hiroshima Main Store

[Delivery period] 7/4 (Sun) Postmark is valid

* Please note that refunds may not be possible for items that arrive after the postmark on 7/4 (Sun).

* For non-delivery accidents when sent by ordinary mail other than simple registered mail, etc.

Please note that we are not responsible.

* We will refund the total amount of the admission ticket fee and the shipping fee (up to 404 yen) when returning the ticket.

* The simple registered mail fee is refundable up to "404 yen".

Please note that refunds will not be given for ticket return differences that exceed "404 yen".

[Please send the following 2 items to the return address by registered mail (404 yen)]

□ Your ticket (those without the stub on the right side are invalid)

□ Contact memo clearly stating (1)-(4)

(1) Name of ticket purchaser

(2) Phone numbers and mobile phone numbers that can be contacted during the day

(3) Please select your preferred refund method. ((XNUMX) CASH POST or (XNUMX) registered mail)

(4) ① CASH POST

(You can choose from bank transfer, Lawson over-the-counter receipt, and Seven Bank ATM receipt). → Email address

* We will inform you of the refund method to the email address you entered.

<Email sender: Kyodo Information / Refund service name: CASH POST>

* If you cannot make a proposal for the email address you entered for some reason, such as email reception settings, we may change to SMS (short message) to your mobile phone number.

* Please enter the 4-digit performance date (example: 3 for the performance on March 31) as the authentication key on the receipt procedure screen.



② When receiving by registered mail (However, only when CASH POST cannot be received)

→ Refund postal code and address



[Return address]

Nakanoshima Festival Tower 530F, 0005-2-3 Nakanoshima, Kita-ku, Osaka 18-3

To Kyodo Information "Kiyoshi Hikawa Hiroshima Performance Refund"

[Contact Us]

Kyodo Information 0570-200-888 (Monday-Saturday 11: 00-16: 00)



● Customers who purchased at other windows


We will refund it at the window where you purchased it.

Please inquire at the window where you purchased the product.